At TACHYONEXT INC, we are committed to delivering your orders in a timely and reliable manner. Please review the information below regarding our shipping and delivery process.
1. Order Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped out promptly. You will receive a confirmation email with tracking information once your order has been dispatched.
2. Shipping Time
Shipping times may vary depending on your location and the shipping method selected at checkout.
Estimated delivery times:
- United States: 7–15 business days
- International: 10–20 business days
Please note that these are estimated timeframes and may be affected by external factors such as carrier delays, customs clearance, or peak seasons.
3. Shipping Fees
Shipping fees are calculated at checkout based on your location and selected shipping method.
Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.
4. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number.
You can track your order at any time using the provided tracking link.
5. Delays and Exceptions
While we strive to deliver your order on time, delays may occur due to:
- High order volume
- Weather conditions
- Customs processing (for international orders)
- Carrier-related issues
TACHYONEXT INC is not responsible for delays caused by third-party shipping carriers or customs.
6. Incorrect Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional fees may apply for reshipment.
7. Lost or Stolen Packages
If your package is marked as delivered but not received, please contact the carrier first.
If you still need assistance, feel free to reach out to us. We will do our best to help, but TACHYONEXT INC is not liable for lost or stolen packages after delivery has been confirmed.
8. Contact Information
If you have any questions regarding shipping or delivery, please contact us:
Email: service@tachyonext.top
TEL: (445) 455-6144
Our support team is available 24/7, and we aim to respond within 24–48 business hours.